CGV

Business name

Name of the company : Vous Etes Au Top

Company register : 534 358 817 00011

Code APE-NAF : 6201Z

VAT number : FR46534358817

Terms and Conditions – Privacy Policy

The content, the information on the website are not subject to contract. Getmyexback.co reserves the right to unilaterally modify mentions and content on the present website, partly or entirely, at any moment and for any reason and this, without prior notice. The company’s liability may not be invoked in any manner on the basis of any information contained herein or because of the consequences of any changes.

Non-disclosure of information

We will not sell, share or disclose your personal data  to third parties.

Right of access

You have the right to access and update your personal data as well as the right to request that they be deleted in compliance with the law 78-17 of January 6th 1978 relating to Information Technology, Files and Civil Liberties. We undertake to ensure that your personal data are up-to-date, accurate and complete. If you wish to access, amend or delete your personal data, please click on the Contact Us button to email us directly. Your request will be processed as soon as possible.

Property

The trademarks, name and logos displayed on this Web site are the property of their respective owners.

Hosting

OVH

2 rue Kellermann – BP 80157

59053 ROUBAIX Cedex 1, France

Characteristics of goods and services

Products and services for sale are listed in the catalogue published online on Getmyexback.co.

Each product is accompanied by a description provided by the supplier; the buyer may have access to the vendor documentation.

The photographs of the catalogue are most faithful possible but cannot ensure a perfect similarity with the product, in particular with regards to the colors.

Price

The Prices that appear in the catalogue are tax inclusive, in Euros, taking into account the value-added tax applicable on the day of the order; all changes in rate can be passed onto the price of the products and services.

Getmyexback.co reserves the right to modify these prices at any time; however the prices which appear on the catalogue when the order is placed shall be the price applied to the buyer.

The prices include the cost of purchase orders processing.

Orders

The trademarks, name and logos displayed on this Web site are the property of their respective owners.

The buyer, who wishes to buy a product or service must:

  • fill the card with identification on which it will indicate ll requested information orgive his customer’s account number if any.

  • fill out the online order form by indicating the relevant references

of the products and/or services chosen

  • Confirm his/her order after checking it.

  • Make the payment under the conditions stipulated

  • Confirm his order and payment

The confirmation of order involves acceptance of the present terms

of sale, the recognition to have completed its knowledge and the renunciation to take advantage of its own conditions of purchase or of any other conditions.

The collected datas in their entirety and the stored confirmation consist of a proof

of the business transaction.

The seller will email confirmation of the order recorded.

Payment terms

Payment is required at the time of ordering.

Payments will be made by bank card; they will be made using a secure system which uses the SSL(Secure Socket Layer) protocol in such a way that the information transmitted will be encrypted by a software and no third-party will be able to intercept this during transmission through the network.

The buyer will be charged as in the shipment of products or services available on the amount of goods or services sent or downloaded.

When the training courses have a « Satisfaction or refund » guarantee,  a buyer may only obtain a refund every sixty days, no matter the number of training courses bought.

Deliveries

Shipment of goods are done to the email address supplied in the order form.

The delivery times are given for information only; if it misses the deadline of thirty days from the order, the sale contract can be cancelled and the buyer refund.

Responsibility

The salesman, in the process of online sale, is held only by a best effort undertaking; his responsibility cannot be committed for any damage resulting from using the Internet network such as loss of data, intervention, virus, break down of the service, or any other involuntary problems.

Intellectual property

All elements of the website Getmyexback.co are and remain the exclusive intellectual property of Getmyexback.co.

Nobody is allowed to reproduce, use, rebroadcast, or use for any reason whatsoever, even partially, elements of the site whether software, visual or audio.

Any simple or hypertext link is strictly forbidden without express written agreement from V.

Personal data

In compliance with the law 78-17 of January 6th 1978 relating to Information Technology, Files and Civil Liberties, information on personal character regarding customers may be

the object of automated processing.

Archiving – Proof

Getmyexback.co will file the goods of orders and the invoices on a reliable and durable support

constituting a faithful copy in accordance with the provisions of article 1348 of the Civil code.

Electronic files stored by V. are allegedly accepted by all parties as evidence of communications, orders, payments and transactions between the parties.

Right of withdrawal

As specified in the Consumer Code, “the right of withdrawal cannot be exerted, unless otherwise agreed by the parties, for contracts : (…) with providing of audio or video recording or computer software unsealed by the consumer.”

On 23 June 2011, the European Parliament approved by a large majority the proposed European Parliament and Council directive on consumer rights. The purpose of this directive is to uniform standards for the protection of the consumer in all Member States. In Chapter III, relating to  mail-order sales and e-commerce, this directive has considered that consumers are not entitled to withdrawal with digital content goods and services. This digital content consists of computer programs, applications, games, music, videos or texts accessible via streaming or download from equipment or any other support.

In the end, the sale is considered as concluded from the beginning of the download.

Cancellation procedure

The Customer is entitled to terminate the subscription or to solicit a refund in the following manner, on the basis of the various selected offers.

  • For the purchase of video training and ebook :

The purchase of each training is submitted to a money back guarantee.

Assuming the Customer is not satisfied with the video training or ebook he/she has bought, he/she will have up to thirty(30) days from the purchase to request reimbursement.

This claim for reimbursement must be done to our Customer Service, to the following email address : contact@getmyexback.co.

If the claim for reimbursement is formulated within 30 (thirty) days from the purchase, the Company will proceed to repayment within a reasonable time.

However, the Company will not be able to accept any claim for reimbursement of a purchase if beyond the above mentioned thirty-day deadline.

  • For the unlimited email coaching :

The subscription to unlimited email coaching is 297 (two hundred and ninety-five) euros per month, by monthly installment direct debit.

The customer has the possibility to cancel his/her subscription. His request must be sent by email, directly to the coach, within 72 (seventy-two) hours before the end of the current month.

If the cancellation request is above this deadline, the Customer will not receive the refund of his/her payment, and the subscription will continue as the paid month. However, the subscription will be cancelled the following month.

For any other request, including reimbursement, the Customer is invited to send an email to our Customer Service : contact@getmyexback.co.

  • For the subscription to Netflex platform :

The Customer is entitled to cancel his/her subscripton to the Netflex platform, by submitting his request within 24 (twenty-four) hours after the initial subscription, or before the end of each month.

The cancellation request must be sent to our Customer Service, to the following email address : contact@getmyexback.co.

If the cancellation request occurs after the 24 (twenty-four) hour deadline, the user will be charged of the amount of 47 (fourty-seven) euros for the current month.

The cancellation of the subscription will then apply for the following month.

For any claim for reimbursement, the Customer must sent an email to our Customer Service, to the following email address : contact@getmyexback.co.

 

To ensure the confidentiality of personal data, in compliance with the EU Regulation 2016/679 of April 27th 2016 and law 78-17 of January 6th 1978 relating to Information Technology, Files and Civil Liberties modified on 20th June 2018, the Company VOUS ETES AU TOP enters into commitments regarding personal data protection.

The hereby data protection policy aims at informing you on commitments and practical measures chosen by the Society VOUS ETES AU TOP in order to ensure personal data protection.

Last, we draw to your attention that we may make some changes to this privacy statement, notably to comply with any new regulations, legal precedent, editorial, technology as well as to adapt to our commercial practices.

When we make changes, we publish our Privacy Policy 30 (thirty) days before it comes into effect in order to ensure you are aware of these changes.

Gathering and using your personal data

1. Site editor

The present site has been edited by the company VOUS ETES AU TOP (VEAT) SAS, registerd with the Registre du Commerce et des Sociétés de Lille under number B 534 358 817, the registered offices of which are located 679 Avenue de la République, 59800 Lille,in France, and represented by Mr Antoine PEYTAVIN in his capacity of chairman.

Phone : (+ 33) 08 99 493 222

Email : contact@jerecuperemonex.com

Intra-community VAT number  : FR 46534358817

The Publication Director is Antoine PEYTAVIN

The Site is hosted by the company OVH, 2 Rue Kellermann BP 80157 59053 Roubaix

Phone : (+ 33) 09 72 10 01 11

2. Controller

The collected data is handled by computer processing, in which the controller is VEAT, registerd with the Registre du Commerce et des Sociétés de Lille under number B 534 358 817, the registered offices of which are located 679 Avenue de la République, 59800 Lille,in France, and represented by Mr Antoine PEYTAVIN in his capacity of chairman.

3. Gathering personal data on the GYEX website

The company VEAT only gathers and processes data strictly needed to the purpose for which they are processed.

What data are collected ?

  • The user’s personal data : refers to the data with which the user fills out the registration form, at the quote request or at the subscription.

The data includes the User’s name, date of birth, address, phone number and email, among others.

  • Data relating to private life : refers to the User’s data on his/her lifestyle, family situation, job…

  • Transactions data : refers to the data the User completes when he/she subscribes to an online service, as information relating to the method of payment. The bank data collected are forwarded to third parties who contributes to process and satisfy the User’s requests.

  • Data relating to browsing : refers to data collected during the User’s browsing on the Site, including date, time connection and/or browsing, browser type, browser language, Internet Protocol address.

4. Purposes of collecting

The processing operations carried out by the company VEAT respond to  an explicit, specified and legitimate purpose.

Your data are mainly processed for the following purposes :

  • management of your subscription on the Site

  • access to the online forum ;

  • access to your account

  • conclude, where appropriate, a contract for the provision of services

  • management of subscription to services of the Company VEAT (including training and/or coaching) and the follow-up

  • Site navigation

  • receipt of commercial and promotional offers from the Company VEAT

  • offer adapted offers to the User’s interests, as it follows from his/her navigation, provided that the User has validated the banner at his/her first connection

  • management of online services invoicing

When collecting data, the User will be informed if some data must be filled or optional.

Datas followed by an asterisk in the entry form are mandatory.

Failing that, the access to services and their use by the User might be restricted.

5. Legal basis

The legal basis to collect and use the User’s data depends on the concerned datas and the specific circumstances in which the Company VEAT has collected these Data.

The Company VEAT collects the User’s data when :

  • the User has given his consent

  • the data are needed to enforce an entered contract with the User (for instance, to offer an access to the Site)

  • the processing responds to legitimate interests of the Company VEAT

6. Users’ information

In compliance with the personal data regulation, the Company VEAT inform you on personal data processing implemented.

In this way, the Company VEAT inform you of :

  • the controller’s identity and address

  • purposes of the processing to which are submitted personal data, as well as the processing legal basis

  • where appropriate, legitimate interests pursued by the Company VEAT

  • the personal data recipients

  • where appropriate, the fact that the Company VEAT forward personal data to a non-EU country

  • the duration of the retention of personal data or criterias used to define this duration

  • the right to request the Company VEAT an access to personal data, to modify or erase them, the right to oppose to their processing, the right to data portability as well as the possibility to define the data’s fate after death.

  • the right to withdraw his/her consent at any moment, without upsetting the lawfulness of the processing operation based on the consent effected before this one

  • the right to lodge a complaint with a controlling authority

  • information on knowing if the requirement of the provision of data may be regulatory or contractual or if it conditions the conclusion of a contract, if the person concerned must provide personal data,  as well as consequences on the non-provision of these data.

  • existence of an automated decision making, including profiling, useful information to understanding the algorithm and its logic

7. Data recipients

The Company VEAT commits to take all useful precautions, organisational measures et adequate techniques to preserve data safety, integrity and confidentiality in order to prevent them from being deformed, damaged or transmitted to any unauthorised parties.

The Company VEAT only transfers your personal data to specified and authorized recipients, such as :

  • its staff

  • its subcontractors to ensure support and setting up services in connection with the use of the Site

  • its partner if you have agreed to this communication

Date are susceptible to be transferred to countries outside the European Union benefitting of a decision on adequacy or to the United States complying with the Privacy Shield, self-certification mechanism for companies based in the United States and recognized by the European Commission as offering a level of protection adequate to personal data transferred from a european entity to companies based in the United States.

In the event that your data are transferred outside the European Union, the controller guarantees a supervised transfer by standard contractual clauses of the European Commission ou contractual clauses the CNIL has previously recognised they guarantee a sufficient level of protection for personal data and fundamental rights of persons.

You are aware of your personal data being accessible by one of our service providers located in Morocco to supply services relating to computer systems.

8. Data retention

The Company VEAT only retain your data for  for the period necessary to fulfill the purposes to which they were collected, in accordance with the laws in force.

Your data used to commercial purposes are gathered for a maximum period of 3 years, starting from the last input contact with the controller.

9. Security

The Company VEAT ensure the security of your personal data by establishing enhanced protection of data with the use of physical and logical safety measures, and take the technical and organisational measures needed to this purpose.

Our safety measures include an appropriate access control, the encryption (where appropriate) and regular safety assessments.

10. Your rights

In compliance with personal data regulation, you are entitled to access, modify, erase or limit the processing and define your data’s fate following your death, relating to your overall data used by the Company VEAT, by email to the following address contact@getmyexback.co or by post, with a signed copy of your proof of identity.

You are aware of the existence of a list in opposition to telephone solicitation “Bloctel”, to which you can subscribe here ; https://conso.bloctel.fr/.

You are also entitled to lodge a complaint before a control authority, (in France, the CNIL; in  United-Kingdom and Ireland, the RGPD; in the United States of America, the FTC; see your country’s authority here), if you consider that the processing of your personal data constitute a breach of the law on personal data.

11. Cookies

The User is informed that a cookie may install itself automatically on his/her web browser during visits to the website.

  • What is a Cookie ?

When consulting the Site or opening emails sent by VEAT and/or its partners, information about your browsing may be recorded in files called “cookies” installed on your navigation device, subject to your choices expressed in regards to cookies and that you may modify at any moment.

A Cookie is a small text file recorded in a dedicated space of your hard disk on your navigation device, when consulting an internet service with your browsing software. It allows its emitter to identify the browsing device in which it is recorded, during the duration of life or registration of the Cookie.

Cookies emitted on the Site or after opening emails are used for the purposes set out below, during the duration of validity of the relevant cookie, subject to your choices which result on the parameters of your browsing device used at your visit of the site and that you car modify at any moment.

Cookies from VEAT’s partner societies (third Cookies) may be placed on your computer.

Only the emitter of a Cookie can read it or modify its information. Various types of Cookies are used by VEAT and its partner, with different purposes.

  • The different types of Cookies

We can find :

  • Cookies strictly necessary

  • analytic Cookies

  • functional Cookies

  • Cookies and plug-in from social medias (social buttons)

  • Cookies for operations relating to targeted advertising

Among other things, third Cookies allow VEAT’s partners, during their validity, to :

  • Collect browsing information relating to devices consulting the site

  • Determine advertising content likely to meet the interests deducted from the previous browsing of the device

  • Allow to establish statistics, targeting and retargeting, as well as advertising personalization.

With your prior express authorisation, VEAT’s partners may associate personal data we transferred to Cookies places on your browsing system, and are likely to access now data as your Internet Protocol address, your browsing type or version and operating system.

Our partners use these information in order to address or allow the diffusion of targeted advertising, perform performance analysis, measurement and reports for marketing purposes through various canals and platforms. For instance, our partners may address you an advertising on your browsing device based on your browsing device or on your consumption habits.

  • Your rights

At any moment, you may withdraw your consent and put an end to targeting by refusing advertising Cookies in your browsing system or with the help of Ads Preferences Managers or in the unsubscribing links in the emails.

It is each Cookie emitter’s responsibility to satisfy your wish to exercise your rights, including to withdraw your consent to trackers installed on your browsing device.

Several possibilities are offered to manage Cookies. Any configuration selected will likely modify your browsing on the Internet, as the access conditions to some services require the use of Cookies.

You may configure your browsing software in order to record Cookies on your device, or reject them (automatic reject or depending on the emitter). You may also configure your browsing software in order to systematically give your authorisation before a Cookie be recorded in your device.

For Cookies and your choices management, the configuration of each browsing system is different. It is your responsibility to refer to your browsing system instructions or to the help screen. This configuration is described in the help menu of your browsing device, which allows you to know how to modify your choice regarding Cookies.

You wish to deactivate cookies, please find below manipulations to realize on the main browsing systems :

Internet Explorer

Click on [Tools] in menu, then [Internet Options]

Remain on tab [General]

Click on button [Configuration] in the history of your browser

Click on button [Display parameters], then sort by name

For more information : http://windows.microsoft.com/fr-fr/windows/home

Mozilla Firefox

Click on [Tools] in menu, then [Internet Options]

Choose option [Private Life]

Select [Display Cookies] in the history

For more informations : https://support.mozilla.org/fr/home

Safari

Click on [Edition] in the menu, then [Preferences]

Choose option [Security]

Select [Display cookies]

For more informations : http://www.apple.com/legal/privacy/fr-ww/cookies/

Google Chrome

Click on [Configuration] in the menu, then [Display advances parameters]

Click on button [Scope-of-list parameter…] in Confidentiality area.

Section Cookies

For more information : https://support.google.com/chrome/answer/95647?hl=fr

  • Conservation duration

Cookies installed on your browsing system are maintained for a maximum duration of 13 months. Once they conservation duration expired, Cookies are erased.